Ordering and delivery terms
Products can be ordered directly from our online store. The customer is responsible for the information provided being correct and up-to-date. After submitting an order, the customer will receive an order confirmation by e-mail. If payment is interrupted, the order will be cancelled automatically. The customer agrees to the delivery conditions valid at the time of ordering. You can register in our online store or order without registration.
Payment and prices
In our online store, you can pay with Finnish netbanking and credit cards such as Visa, Visa Electron, MasterCard, Diners Club, Eurocard and American Express. Paytrail Oyj is the payment service provider in cooperation with Finnish banks and credit institutions. Paytaril Oyj will appear as the recipient of the payment on account statements and forward the payment to the merchant. Paytrail Oyj has a payment institution license.
Paytrail Oyj, business ID number 2122839-7
Innova 2 Lutakonaukio 7
tel. +358 207 181 830
The prices shown on our webpages are valid sales prices including 24% value added tax. Shipping costs will be added as additional costs. Gentle Savage reserves the right to change prices.
Returns and complaints
Consumer customers of Gentle Savage have a 14-day exchange and return right in accordance with the Finnish Consumer Protection Act. These return rights do not apply to products that have been manufactured or modified according to a customer’s wishes.
A product can be returned within 14 days of receiving it, if:
– the product is unused
– the product is in the same condition in which the buyer received it with all parts
– the product is packed in the original packaging or similar.
Prior to returning, please contact firstname.lastname@example.org. The customer will pay shipping costs. Include the following information with the return: name, address, telephone number, bank account information and a copy of the order confirmation.
Gentle Savage reserves the right to change delivery terms. A customer should become familiar with delivery conditions prior to placing an order. Gentle Savage is not responsible for delays caused by force majeure or indirect damages caused by incorrect conditions of products or delayed delivery. All material on this website is the property of Gentle Savage and may not be published, copied or stored without permission.
If you have any questions regarding our online store or products, feel free to contact us. We will be happy to help you.